Copyright & DMCA Policy

1. Background

The Service displays market intelligence derived from publicly observable retail signals, and may show limited third-party content for identification and analytical purposes, such as product titles, brand names and public market images (see Section 8.4 of our Terms of Service). That content belongs to its respective owners. If you believe such content, or content uploaded by a User, infringes your rights, you can ask us to remove or disable access to it using the process below.

2. Filing a notice of infringement

Send a written notice to our copyright contact at legal@trendskew.com (subject line: "Copyright Notice"). To be effective under the DMCA, your notice must include substantially the following:

1. a physical or electronic signature of the owner, or a person authorised to act on behalf of the owner, of the right allegedly infringed;
2. identification of the copyrighted work or other right you claim has been infringed (or, if multiple works, a representative list);
3. identification of the material you claim is infringing and that you want removed or disabled, with enough detail (such as a URL or a precise description) for us to locate it;
4. your name, address, telephone number and email address;
5. a statement that you have a good-faith belief that the disputed use is not authorised by the rights owner, its agent, or the law;
6. a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the rights owner or are authorised to act on the owner's behalf.

Please note that under 17 U.S.C. § 512(f) you may be liable for damages, including costs and legal fees, if you knowingly and materially misrepresent that material is infringing.

3. How we respond

On receiving a valid notice, we will act expeditiously to remove or disable access to the material identified, and we will make reasonable efforts to notify the affected User or content source. We may also remove material we independently determine to be infringing or unlawful. We will keep a record of notices we receive.

4. Counter-notice

If you are a User whose content was removed and you believe the removal was a mistake or misidentification, you may send a written counter-notice to legal@trendskew.com containing substantially the following:

1. your physical or electronic signature;
2. identification of the material that was removed and the location at which it appeared before removal;
3. a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
4. your name, address and telephone number, and a statement that you consent to the jurisdiction of the appropriate court and will accept service of process from the complaining party (or its agent).

If we receive a valid counter-notice, we may restore the material in ten (10) to fourteen (14) business days unless the original complainant notifies us that it has filed a court action seeking to restrain the relevant activity.

5. Repeat infringers

We have adopted a policy of terminating, in appropriate circumstances and at our discretion, the Accounts of Users who are determined to be repeat infringers.

6. EU notice-and-action

If you are in the EU/EEA and the DMCA framework does not apply, you may still notify us of allegedly illegal or infringing content at legal@trendskew.com. Provide the location of the content, an explanation of why you consider it illegal or infringing, and your contact details. We will assess complete notices and take appropriate action in a timely, diligent and non-arbitrary manner.

7. Contact

Our contact for copyright and other intellectual-property notices can be reached at legal@trendskew.com. Where we maintain an agent registered with the US Copyright Office for the purposes of 17 U.S.C. § 512(c), that agent's name and address are published here and in the Copyright Office's online directory of designated agents. The registered identity and address of the operator are shown in the "Service provider" block at the foot of this page.